Discover ways to positively impact your organization and the customers you serve as you're immersed in leadership, service and employee engagement at the three-day ACC Excellence Summit featuring Disney Institute March 3-5, 2020 at the Best Western Premier Calgary Plaza Hotel & Conference Centre, Calgary Alberta.
For nearly three decades, Disney Institute has helped professionals discover ways to positively impact their organizations and the customer they serve through immersion in leadership, service and employee engagement.
There are five powerful lessons in business, lessons carefully developed by the Disney organization in its never-ending pursuit of excellence. These universal pillars of a successful business -- leadership, culture, service, brand and innovation -- are the keys to sustained business excellence. Together, these lessons forge an enduring bond between inspired leaders, motivated employees, satisfied customers, and an ability to drive stakeholder value.
Throughout these courses, you will discover insights that drive Disney parks and resorts organization and gain awareness of how these insights could be adapted to strengthen your own organizational efforts.
ACC Excellence Summit featuring Disney Institute presenting Disney's Approach To Leadership Excellence, Disney's Approach To Employee Engagement, and Disney's Approach To Quality Service
Date: March 3-5, 2020
Time: 8:30am - 4:30pm daily
Registration, Coffee, Tea and Continental Breakfast opens at 7:30 am daily
Location: The Best Western Premier Calgary Plaza Hotel & Conference Centre 1316 33rd Street NE Calgary Alberta
What you will learn? See Below
$1697 Canadian per person
$1797 Canadian per person commencing May 1, 2019 while quantities last
Groups of 8 or more receive VIP reserved seating & VIP early entry with dedicated VIP registration
Cost includes: 3 Disney Institute course specific participant guides for each day, parking, Wi-Fi, lunch, coffee, tea and treats plus 3 personalized course specific ***Disney Institute Certificates*** to add to your credentials and ***Disney Institute Graduation Ears*** to celebrate YOUR graduation from all three programs
Refund Policy: All ticket sales are final. Name substitutions/changes are permitted if received in writing by original ticket holder by February 25, 2020 without penalty. Name changes received after February 25th, 2020 will be subject to a $35.00 change processing fee.
*Canada Alberta Job Grant will share the cost of this training for eligible Alberta Employees of eligible private companies and non-profit organizations. Some restrictions apply. Email email@example.com for details and eligibility link. If you will be submitting a job grant application, to meet the grant guidelines, DO NOT REGISTER ON LINE prior to September 3, 2019 and/or DO NOT PAY for any seats prior to submitting your online job grant application. If you wish to reserve your seats prior to September 3, 2019, email firstname.lastname@example.org and we will step you through how you can do that.
"The course was transformative to our thinking. The session itself was remarkable in how it brought the concepts to life which provided clarity and deep understanding. I personally came out of the course with a deep belief of what quality service really is and how every single team member at Flaman Group of Companies is so important to making our customers' experiences remarkable." ~STEVE WHITTINGTON Vice President Marketing and Customer Experience FLAMAN - Group of Companies
"Treating Donors, Clients and Volunteers the Disney Way is an inspiration everyday since taking my very first Disney training in Regina. Bringing the Disney experience to your business or organization is so much fun!!" ~ CINDY FUCHS Vice President - The Canadian Red Cross in Saskatchewan
Disney Institute uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide.
What's the refund policy?
All ticket sales are final; no refunds. Name substitutions/changes are permitted by Invest in You Today by email email@example.com before February 25, 2020 without penalty. Name changes received after February 25th, 2020 will be subject to a $35.00 change processing fee.
How can I contact the organizer with any questions?
You may text or call 780.518.1495 or 604.619.9393
As to Disney artwork/properties: © Disney "Although Disney Institute is presenting this program, the sponsor of this program, Alberta Chambers of Commerce, and not Disney Institute, is responsible for marketing and promoting this program, and for providing and arranging for the venue, facilities and other items for this program. This includes any food and beverage offered at or in connection with this program. Alberta Chambers of Commerce is not an agent of Disney Institute or its affiliates, and Disney Institute and its affiliates assume no liability relating to the event or for the acts or omissions of Alberta Chambers of Commerce."